Refund policy

We have a 2 day return policy, which means you have 2 days after receiving your item to request a return.  We only give store credit

To be eligible for a store credit your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.  Also, must send pictures of the damage item to be eligible to the email. We only do store credit 

To start a store credit you can contact us at sunshineslafatat10@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, just keep it and we will issue you a store credit, we only do store credit. you are able you use the store credit to purchase something else.

You can always contact us for any return question at sunshineslafatat10@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We do offer Exchanges

European Union 2 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 1 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify of the store credit and sent you email. Please remember it can take some time for to process and post store credit too. 
If more than 3 to 5 business days have passed since we’ve approved your return, please contact us at sunshineslafatat10@gmail.com.